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Sales and training programs

Story ID:11348
Written by:Aaron Wilson (bio, contact, other stories)
Story type:Only Here
Location:Chandigarh India
Year:1992
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Your business requires multiple departments, people and process all working together towards a common goal - growing the business and providing excellent customer support. But many companies are still using disconnected, fragmented tools, applications and processes. Some companies will address aspects of their business with a spreadsheet to manage leads, or implementing a finance system for invoicing, or another product for customer support, but they still have business silos. To be an agile, successful and efficient business, you need a platform which covers every aspect of your business, from the initial lead generation, through to marketing, accounting, customer support and beyond. When you are considering deploying a business performance platform, don't look at just one aspect of your business, look across your business, where's there room for improvement? Are your processes optimized? You don't want just another tool to capture contact information, which is difficult to use, not scalable, cannot be integrated with other business departments, and generally holds your business back. You want a solution that gives you a complete 360 degree view of your business from the initial lead generation, through to customer service and all the departments in between, but you want a system that can grow as your business does.

Zoho is scalable to your business needs, you can start with the module specific to the business area you want to optimize, perhaps you want to tackle sales and lead generation, invoicing or customer support, no matter the business area, Zoho allows you to use the tool you need now, and scale as your business grows. With the power of Zoho you can identify trends, spot opportunities, target specific prospects based on their buying habits and automate aspects of your business, increasing operational efficiency, not just with your sales team, but across your entire business and reduce operating costs by having one platform to manage your entire company, ensuring your employees, regardless of their role, work efficiently and have the right information at the right time for your business to operate at maximum performance.